Shipping policy

Gemstone Fields ships thoughtfully selected home goods, gifts, botanical objects, and decorative finds throughout the contiguous United States. For shipping outside of the contiguous United States, please contact us for a shipping quote. 

Processing Time

Most in-stock orders are prepared within 2–4 business days. During collection launches, holidays, and other high-volume periods, processing may take up to 5 business days.

Business days are Monday through Friday, excluding U.S. federal holidays. Once your order ships, you will receive a shipping confirmation email with tracking information.

Standard UPS Ground Shipping

Most qualifying orders ship via UPS Ground. Shipping charges for standard-size Gemstone Fields merchandise are based on the merchandise subtotal:

Merchandise subtotal UPS Ground shipping
$0–$34.99 $9.95
$35–$74.99 $13.95
$75–$124.99 $17.95
$125–$199.99 $22.95
$200–$299.99 $27.95
$300+ $34.95

UPS Ground transit is generally 1–5 business days after shipment, depending on destination. Carrier delivery estimates are not guaranteed.

Statement Pieces and Oversized Items

A small selection of larger, heavier, fragile, or supplier-direct statement pieces may require shipping rates based on their size, weight, packaging requirements, and delivery destination.

For these items, the applicable shipping charge will be shown at checkout or clearly stated on the product page before purchase. These pieces may ship separately from other items in your order and may arrive in separate packaging.

Supplier-Direct Items

Some pieces ship directly from trusted supplier partners. Supplier-direct items may have different processing times, may ship separately, and may arrive on different days from other items in your order.

Expedited Shipping

Need an order by a particular date? Please contact us at hello@gemstonefields.com before placing your order to ask about available expedited UPS options.

When available, expedited services are charged at the carrier’s current quoted rate. Expedited shipping does not automatically shorten our standard processing time unless we specifically confirm an earlier ship date in writing.

Expedited service may not be available for supplier-direct, oversized, fragile, made-to-order, or special-order pieces.

Address Changes and Delivery Issues

Please review your shipping address carefully before placing your order. Contact us as soon as possible if you need to request a change. We cannot guarantee changes once an order has entered processing or has shipped.

If your order arrives damaged, contact us within 5 calendar days of delivery with your order number and clear photos of the item, shipping box, interior packaging, and shipping label. Please keep all original packaging until the issue has been resolved.